Interpretation

Some terms in this document are capitalized because they have specific meanings we've defined below. Those definitions hold whether the words show up in singular or plural throughout the policy.

Definitions

For the purposes of this Privacy Policy: • Account means the login you create to keep track of orders, sizing preferences, and what you've bought on our Service. • Affiliate means any company that controls Grandgarden, gets controlled by us, or shares control with us. "Control" just means owning more than half the voting shares or having managing authority. • Company (we call it "Grandgarden", "We", "Us" or "Our") is the carnival costume retail site. • Cookies are small files that sit on your Device and hold your browsing history and preference data from our website. • Country refers to: United States • Device is whatever you use to access the Service — your computer, phone, tablet, or something similar. • Personal Data is any information that identifies you or could identify you. • Service refers to the Grandgarden website and ordering platform. • Service Provider is any person or company that processes data for Grandgarden. • Usage Data is information we collect automatically when you interact with the site or through our infrastructure logs. • Website is the Grandgarden retail site. • You means whoever is accessing or using the Service, or the company they're doing it on behalf of.

Types of Data Collected: Personal & Usage Data

When you're using our Service, we might ask for personally identifiable information to process your order or get in touch with you. That could include: • Your name and shipping address • Email address and phone number • Payment and billing information • Child sizing data if you're ordering for a group • Messages you send through our contact form • Usage Data Usage Data happens automatically as you're browsing. It covers your Device's Internet Protocol address, what browser you're using and what version, which pages you hit, when you visited, how long you spent on each page, unique device identifiers, and diagnostic information.

Tracking Technologies and Cookies

We use Cookies and tracking technologies to keep tabs on Service activity and remember what you like. Our tracking tools include beacons, tags, and scripts that collect information and make our Service better. • Cookies or Browser Cookies. A cookie is a small file on your Device. You can set your browser to reject all Cookies or get an alert whenever one is sent. • Web Beacons. Parts of our Site and emails have tiny electronic files called web beacons that let us count page views or see if someone opened an email. We use Session and Persistent Cookies to handle Essential Functions, track Cookie Consent, and make Features work properly. If you want the nitty-gritty on which cookies we use, check out our Cookie Policy.

Use of Your Personal Data

Grandgarden uses Personal Data for quite a few things: • Providing, maintaining, and improving our Service and keeping an eye on how people use it. • Managing your Account and getting you set up as a Service user. • Fulfilling costume orders and processing transactions. • Reaching out to you via email, phone, SMS, or other electronic communication. • Sending order updates, shipping notifications, and promotional stuff about new costumes or seasonal sales. • Answering your customer service questions and concerns. • Looking at business metrics, usage patterns, and how well campaigns are doing. • Making sure we follow the law and prevent fraud. We might share your information with payment processors, shipping partners, and affiliates. We don't sell your data to third parties.

Retention and Transfer of Your Personal Data

We keep your Personal Data only as long as we need it for what we outlined in this Privacy Policy. We hold onto your data to comply with legal obligations, settle disputes, and enforce agreements. Your information gets processed at our operating offices and wherever else the people processing it are located. It might be transferred to and kept on computers outside your jurisdiction. By accepting this Privacy Policy and giving us your information, you're agreeing to that transfer.

Delete Your Personal Data

You can ask us to delete your Personal Data. Our Service lets you remove certain information from your Account. You can update, change, or delete your information by logging into your Account. That said, we might hang onto information if we're legally required to do so.

Disclosure and Security of Your Personal Data

If Grandgarden gets involved in a merger, acquisition, or we're selling assets, your Personal Data might move along with it. We'll let you know before that happens. We might disclose your Personal Data if the law requires it or if we get valid requests from public authorities, courts, or government agencies. Your data security matters to us, but nothing that travels over the Internet or sits in electronic storage is totally bulletproof. We use reasonable protection measures, but we can't promise absolute security.

Children's Privacy

Our Service isn't made for anyone under 18. We don't knowingly collect personally identifiable information from minors. If you're a parent or guardian and think your child gave us their Personal Data, get in touch right away. If we find out we collected data from anyone under 18 without parental consent, we'll take it off our servers.

Links to Other Websites

Our Service might have links to third-party websites that Grandgarden doesn't run. Following one of those links takes you to their site. We'd really suggest reviewing their Privacy Policy before you go there. We don't control what's on those sites and aren't responsible for their content, privacy policies, or practices.

Changes to this Privacy Policy

We update our Privacy Policy from time to time. We'll let you know by posting the new version here. If there are big changes, we'll send an email and put a notice on our Service before it takes effect. This privacy policy became effective August 5, 2026.

Contact Us

Have questions about this Privacy Policy? You can reach us at info@grandgarden.space.

Data Controller and Website Operator